These hospitality brands turned always-on intelligence into better guest experiences and more predictable operations.
A multi-site casual dining operator deployed the Guest Concierge agent to cover SMS and Instagram messages during peak hours. Waitlists are now coordinated automatically and table turns improved by 9%.
Using Operations Command, Solstice layered forecast data with historical covers to right-size staffing. Payroll variance shrank by 11% while maintaining service standards.
Team Enablement distilled their opening checklists and HR workflows into guided automations. New managers hit productivity milestones two weeks faster than previous cohorts.